Conducting Communication in the Workplace

Conducting a meeting is like conducting an orchestra? Definitely. The ‘conductor’ in a meeting needs to ensure that all the ‘instruments’ get a chance to be heard, that the tempo is right and everyone is on the same page of the...
Making Space for Change

Making Space for Change

“Who likes change?” When I ask this question at the beginning of Change Management workshops, invariably a lot of hands go up.  When I then ask the group to keep their hands up if they like change that is imposed on them by others, virtually all the hands...

Good Gossip & the Information Vacuum

We all like gossip I read an article recently that suggested that everyone — men and women — like a bit of gossip, the generally harmless chat that happens when people gather together and have a few minutes to spare. They might share a moan about...

The Field of Freedom

Would you like to delegate work to someone without feeling the need to step in and do the job yourself? Would you like people to use their initiative without the fear that they might go too far? Whether you are talking to employees, subcontractors, associates or...

10 Ways to Save Time on Emails

1. Empty your inbox and keep it at zero. Be clear on what is coming in, which emails are putting pressure on your time and attention, and what you need to keep on top of. Keeping your inbox at zero will help you make quick decisions about what each email means, which...
Snowflakes, Rugby and Great Teamwork

Snowflakes, Rugby and Great Teamwork

“A snowflake on its own is a delicate thing but when they team up they can shut down a city,” so said Steve Maraboli and it’s a great way to think about the power of people working together. Rugby players would probably take exception to being referred to as...